Privacy & Cookie Policy

This Privacy and Cookie Policy describes how Satoshi-Stick (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@satoshi-stick.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device Information
    Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    Disclosure for a business purpose: Shared with our processor Google Analytics 4, Brevo, Microsoft Clarity, Meta Events Manager, and Meta Pixel.
    Personal Information collected: version of web browser, IP address, time zone, cookie information, usage data, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), trackers, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information
    Purpose of collection: To provide products or services to you to fulfill our contract, process payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
    Source of collection: Collected from you.
    Disclosure for a business purpose: Shared with our processor Stripe & PayPal.
    Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Customer Support Information
    Purpose of collection: To provide customer support.
    Source of collection: Collected from you.
    Personal Information collected: name, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a legal request (e.g., subpoena, court order), or to protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-Out.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Meta Pixel to better understand the effectiveness of our advertising campaigns on the Meta platform and to deliver targeted advertisements to you. For more information on how Meta handles your Personal Information, please refer to their Privacy Policy. If you prefer not to receive targeted advertisements based on your interactions with our Site and Meta advertisements, you can opt-out using the tools provided by Meta. Please visit Meta Ad Preferences for more information.
  • Klaviyo and Brevo are utilized for email marketing and automation purposes, allowing us to tailor our communications to your preferences and behavior. For more details on how Klaviyo handles your Personal Information, please refer to their Privacy Policy. If you wish to opt-out of receiving marketing emails from us or manage your email preferences, you can do so by following the instructions provided in the footer of our marketing emails or by contacting us directly. Additionally, you can visit Klaviyo’s Privacy Settings for more information on managing your preferences.
  • You can opt-out of targeted advertising by:You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-Out

Using Personal Information

We use your personal information to provide our services to you, which includes: offering giveaways for sale, processing payments, fulfilling your entry, and keeping you up to date on new giveaways and offers.

Lawful Basis

In the United States and Canada, we process your personal information based on the following grounds:

  • Your consent.
  • The performance of the contract between you and the Site.
  • Compliance with our legal obligations.
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your rights” section below.

Automatic Decision-Making

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Your Rights

In the United States and Canada, you have the right to:

  • Access the Personal Information we hold about you.
  • Request the deletion of your Personal Information.
  • Port your Personal Information to another service.
  • Request that your Personal Information be corrected or updated.

To exercise these rights, please contact us using the email info@satoshi-stick.com

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies. You can control and manage cookies in various ways. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can visit resources like All About Cookies.

Managing Preferences and Withdrawing Consent

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the provided “Contact Us” page.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at info@satoshi-stick.com

Opt-Out of Interest-Based Advertising

You can follow the instructions provided by the Network Advertising Initiative (US) and Digital Advertising Alliance (DAA) (Canada) to manage or opt-out of interest-based advertising.

  • Digital Advertising Alliance (DAA) Opt-Out Portal: DAA Opt-Out

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.

Policy last updated: 10/01/2025